FAQ
FAQ

Can UK and EU customers use PDFCrowd if some infrastructure is in the US?

Yes. UK and EU customers can use PDFCrowd even though some PDFCrowd service infrastructure and subprocessors may process data in the United States. PDFCrowd addresses these transfers through its Data Processing Agreement and transfer safeguards required by EU GDPR and UK GDPR.

Customer conversion content is transient. Uploaded files, submitted HTML, and generated PDF or image output are kept only as long as needed to process the conversion and make the result available, then deleted from active processing systems within 30 minutes. PDFCrowd does not create backup copies of uploaded files, submitted HTML, or generated output files. See Data Security and Privacy, Data Processing Agreement, and Subprocessors for details.