Frequently Asked Questions
FAQ
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General
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API
- What is the simplest way to add PDF download to my website?
- On which platforms is the API available?
- Do I need an Internet connection to use the API?
- Is the API reliable? How much downtime can I expect?
- What should I check if the API is not working or gives incorrect output?
- Can I convert web pages that are hosted locally (localhost, intranet)?
- Do you have any examples of API integration into a web server?
- What HTML/CSS version does the API support?
- Can the API convert password protected pages?
- What web page content is ignored?
- How to exclude specific content from API output?
- Can I convert only part of the webpage?
- How to exclude the header on the first page?
- How to print the entire accordion content?
- How do I change the PDF page layout?
- What's the difference between the legacy API v1 and API v2?
- Why are stylesheets not applied, images missing, or JavaScript not executed?
- What should I do if animation in the page is not finished?
- Why are custom fonts not showing properly?
- Why is the CSS page break rule not applied in PDF?
- Why is my PDF file so big?
- How to avoid page breaks inside a table row?
- What should I do if some content is missing from the output?
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WordPress
- Can I use the Save as PDF plugin without a PDFCrowd license?
- Which PDFCrowd plan do I need for the Save as PDF WordPress plugin?
- How do I fix PDFCrowd WordPress plugin license errors?
- What should I do if clicking the Save as PDF button does nothing?
- How do I fix Save as PDF plugin conversion errors or timeouts?
- Why is content missing from the WordPress PDF?
- How can I fix WordPress PDF layout, page size, or page breaks?
- Can the plugin convert password-protected or private WordPress pages?
- How can I convert only part of a WordPress page to PDF?
- How can I remove headers, sidebars, cookie banners, or other content from the WordPress PDF?
- Can the plugin convert web forms with user-entered data?
- How do I translate the Save as PDF button text on a multilingual WordPress site?
- How do I make a WordPress PDF fit on one page?
- How do I add page numbers, a logo, or custom headers and footers to WordPress PDFs?
- How do I add the Save as PDF button manually without showing it twice?
- How can I show the Save as PDF button only in certain situations?
- How do I override Save as PDF settings for one page or button?
- How do I collect an email address before sending the WordPress PDF?
- Why does WordPress PDF conversion take several seconds?
- Does the Save as PDF WordPress plugin cache generated PDFs?
- Why does the WordPress PDF use the wrong language on a multilingual site?
- How do I change what happens after clicking the Save as PDF button?
- How can I customize the WordPress plugin button appearance with CSS?
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Plans
- What are the different subscription plans available?
- Is there a free trial available?
- What do individual plan parameters mean?
- How do conversion credits work?
- What happens if I exceed my monthly credit quota?
- Do unused credits roll over from month to month?
- What happens if I exceed my plan’s rate limit?
- Can I change or cancel my monthly plan at any time?
- Do you offer annual plans?
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Save ChatGPT as PDF
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Billing
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Online Tools
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Migration from legacy API
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Compliance