The API is not working or gives an incorrect output, what should I check for?

  • Ensure that your implementation handles errors correctly. Refer to the Error Handling section in our documentation.
  • If an API call fails, you can look up the returned error code here.
  • You can enable debug logging with setDebugLog(). You can find your debug logs in your account page.
  • If the above does not help, send us:
    1. Your API implementation.
    2. A minimal HTML document or a link to a web page that we can use to reproduce the issue.
    3. Related debug logs.