This is a list of HTTP status codes returned from the API. If you use an API client library, refer to the error handling section of the particular client library documentation to learn how to receive the status code.
If you are troubleshooting an issue, you can enable logging of conversion details with the setDebugLog() API method. When enabled, the logs are available in your conversion log.
| Code | Message | Description |
|---|---|---|
| 200 | OK ¶ | The API call has succeeded. |
| 400 | Bad Request ¶ | The client sent an invalid request. |
| 401 | Unauthorized ¶ | Authentication credentials were not provided or the API license is not active. |
| 403 | Service Suspended ¶ | The API service is suspended or there are no credits left. |
| 405 | Method Not Allowed ¶ | The method specified in the request is not allowed. The request method must be POST. |
| 413 | Request Entity Too Large ¶ | The upload size limit is 300MB. You can zip uploaded HTML to avoid this error. |
| 429 | Too Many Requests ¶ | The client has sent too many requests within a certain timeframe (rate limiting). Upgrade to a higher Pdfcrowd API plan to avoid this error. |
| 430 | Too Many Concurrent Requests ¶ | The client has sent too many concurrent requests at a time. Upgrade to a higher Pdfcrowd API plan to avoid this error. |
| 432 | Demo Limit Exceeded ¶ | The limit for the demo license has been exceeded. Use your personal Pdfcrowd API credentials. |
| 452 | No Input Specified ¶ | There is no input specified to be converted. |
| 453 | Unknown Conversion Option ¶ | Unknown conversion option. See details in the HTTP response body. |
| 454 | Too Complex Input ¶ | The input is too complex or large. It can not be converted. Try to simplify the input data. |
| 455 | Conversion System Error ¶ | The conversion can not be completed due to a system error. |
| 456 | Wrong Input File ¶ | The input file is not specified correctly. Multipart/form-data is required for file upload. |
| 457 | Unknown File Type ¶ | The type of the input file is unknown. The file has no extension. |
| 458 | Conversion Time Exceeded ¶ | The request was aborted because it took a long time. The typical cause of this error is too many images in an HTML page that take too long to download. Another cause might be a long running JavaScript. Try to simplify your input data or speed up the page load time. |
| 459 | Bad Archive ¶ | The uploaded archive can not be processed. It is too large, corrupted or contains symbolic links. |
| 470 | Invalid Value ¶ | A conversion option is set to an invalid value. |
| 471 | Navigation Failed ¶ | The input URL can not be loaded. |
| 472 | Too Many Subrequests ¶ | Exceeded the maximum number of subrequests during the conversion. |
| 473 | Main Frame Error ¶ | The main frame failed with HTTP code >= 400. |
| 474 | URL Load Error ¶ | One or more subrequests failed with HTTP code >= 400 or some subrequests are still pending. See details in the debug log. |
| 475 | Custom JavaScript Time Exceeded ¶ | The request was aborted because the custom JavaScript took a long time. |
| 476 | Element Not Found ¶ | The element specified for printing or waiting for was not found in the input document. |
| 477 | Unsupported Document Type ¶ | The input document type is unknown or not supported. For example, the HTML content type should be text/html. |
| 478 | Hostname Not Resolved ¶ | The URL hostname could not be resolved. |
| 479 | Invalid URL ¶ | The URL is invalid. |
| 480 | Invalid SSL Certificate ¶ | The converter could not establish an HTTPS connection because of an invalid SSL certificate. |
| 481 | SSL Error ¶ | There was a problem connecting to Pdfcrowd servers over HTTPS. This could be caused by several reasons, one of them is that your local CA certificate store is out of date or not configured correctly. An alternative is to use the API over HTTP. The HTTP mode can be enabled by the setUseHttp method. |
| 482 | Input Data Error ¶ | The input template or data is invalid. |
| 483 | Password Protected Input ¶ | The input is password protected. Provide a valid password. |
| 484 | Unsupported Input Feature ¶ | The input contains an unsupported feature, typically a font type. |
| 485 | OnLoad JavaScript Error ¶ | An error occurred while executing the OnLoad JavaScript. See details in the debug log. |
| 503 | Service Unavailable ¶ | The 503 status code indicates a temporary network issue. Try the request again. |