Getting a 502 Error with HTTP Api

Hi,

I am experimenting around with the api. I think I have everything posting correctly, but I get a 502 response back.

502 Bad Gateway

The server returned an invalid or incomplete response.

Here is my test form

<form id="pdfCrowdForm" action="http://pdfcrowd.com/api/pdf/convert/uri/" method="post" enctype="application/x-www-form-urlencoded">
<input type="hidden" id="username" name="username" value="myusername" />
<input type="hidden" id="key" name="key" value="mykey" />
<input type="hidden" id="width" name="width" value="13.9" />
<input type="hidden" id="height" name="height" value="-1" />
<input type="text" id="src" name="src" />
<fieldset>
<button class="red button" value="Download" >Download PDF</button>
</fieldset>
</form>

Any Ideas?

It seems that the problem is caused by the height field set to -1. A positive value should work. That -1 is an experimental feature which sometimes yields unexpected results. We will likely remove it unless people really want it.

Also note that the page dimensions must be specified in points (1/72 of an inch) so in your case you should set the width field to 1000 instead of 13.9.

Thanks for the quick reply. That feature is actually the exact feature that I am using pdfcrowd for (I was using pdfmyurl before). So I would vote to keep it. I like not having the images of a web page broken by pages when looking at the pdf. For my purposes, most sites will be only a few pages long, so I can experiment with different positive values and see how that works.

Vote 1 for keeping the -1 feature, though, I love it.

Thanks again.

As it turns out, it was using 13.9 for the width that caused the problem. Leaving off the width or using a value like 1000 and setting height to -1 works great. Thanks for the help.

Thanks for your feedback. We have updated the service so that it should not return 502 for small values now. We also improved the 'single page' feature a bit so it might give you better results in some cases.