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highcharts support suddenly broken?

dctwo wrote on 2012-04-26:
Hi, i've been using the api to convert pages with highcharts for a while now, and it seemed to be ok. Suddenly it has stopped working, though? Please look at

http://nerdynetninjas.com/pdfgen/1335474716717.html

When i convert that now, it completely skips the charts?
support wrote on 2012-04-26:
Hello,

there was no change/update on our end. I tested several charts from the higcharts demo page and the result is ok.

I noticed that your HTML page starts with:
Thank you for completing the Prosci Change Management Maturity Model Audit. You can revisit your....

While the generated PDF starts with:
There was an error on your page. Please correct any required fields and submit again. Go to the first error ...

Isn't this the reason that the charts do not come out?