This is an archived forum post. The information may be outdated. Contact us if you have any questions.

URGENT... PDF extract is not working

basemMO wrote on 2011-11-29:

Today, PDF extract feature stopped, which was used to be working fine for the last couple of months, kindly check, I haven't change anything from
my end,

kindly check,
support wrote on 2011-11-29:
Hi, what do you mean by "PDF extract feature"? Could you provide us with more details on the problem?
basemMO wrote on 2011-11-29:
below code was working just fine, today it is not... Not sure what the problem is? all I got now is a page with a '#' sign

<form method="post" action="" id="createPdfForm" >
<input type="hidden" name="username" value="*" />
<input type="hidden" name="key" value="**" />
<input type="hidden" name="src" id="pdfsrc" value="test"/>
<input type="hidden" name="initial_pdf_zoom_type" value="4" />
<input type="hidden" name="width" value="275mm" />
<input type="hidden" name="height" value="-1" />
<input type="hidden" id="pdfname" name="pdf_name" value="" />

basemMO wrote on 2011-11-29:
That's really strange,

NOW it is working, I didn't touch any code, I think it was at your end

support wrote on 2011-11-29:
What is the value of the 'formattedprojectDiaplsy' variable which is set to the pdfsrc field?
basemMO wrote on 2011-11-29:
it is only HTML code

thanks anyway... working fine now :)