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Getting offending command: setdash printing Pdfcrowd pdf

whytek wrote on 2011-07-01:
A client is getting an error when printing the pdfs we generate using the pdfcrowd API.

The error printed is ERROR: rangecheck
OFFENDING COMMAND: setdash
STACK:

1
[0 -2147483648]

(http://www.prepressure.com/postscript/troubleshooting/errors/setdash)

Although I can print the pdfs, they can't, I believe they are using Acrobat 9 on MacOSX to print, I don't know what printer models and versions or drivers they have tried, but as we are not in a position to change those things anyway, it doesn't really matter.

This is a show stopper for us I am afraid, unless it can be resolved at PDFCROWD side, I will have to look for another solution.
support wrote on 2011-07-02:
Thanks for the feedback.

We changed the dash pattern value to 65535. Please let us know if it fixes the problem.