You can try the new version of our API to see if it resolves your issue.
Please use our web form with your URL for a quick test or use the new API (it is currently in beta and it is free to use).
You can activate access to the new API here:
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https://pdfcrowd.com/user/account/api2-license/You need to install the latest API client library:
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https://pdfcrowd.com/api/#api-client-libraries Update your code according to the new documentation because new API has somewhat different syntax:
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https://pdfcrowd.com/api/