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error: blank pdf file

Bumjoo Hwang wrote on 2017-12-29:

I used old version api in URL to PDF
but it suddenly occured error "Internal error: UrlToPdf [1]" yesterday.
so I changed new version.

today I found some error.
same input but different result.

I use this link: href="//pdfcrowd.com/url_to_pdf/?width=11.7in&height=8.3in&use_print_media=1&hmargin=0.2in&vmargin=0.2in&pdf_name=name.pdf

please help me.

support wrote on 2018-01-01:

Hello,

Please let us know the URL of the webpage that gives this error and we will look into it.