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svg scaling doenst keep aspect ratio

Reinsch wrote on 2017-02-28:
I am using svgs, for example

<img src="/example/example.svg" class="testsvg">

My css looks like this:

.testsvg {width: 100px;}

In every browser this svg scales correctly, pdfcrowd doenst - so is there any solution EXCEPT providing the height too?
support wrote on 2017-03-01:

If you can send us a full example (html code, svg image ) to, we will look into it.