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502 Error while converting html file
wrote on 2016-03-28:
When I try to convert html file to PDF I am getting "502 - Sorry we couldn't process your request" error.
Can someone please help me find out why its happening?
HTML URL: https://www.questionpro.com/userimages/471886/dashboard-4519210.html
wrote on 2016-03-30:
The URL currently returns an empty response. Did you make any changes on your side?
wrote on 2016-04-18:
Sorry, couldn't reply earlier.
We have been trying to fix this issue for a while now. Looks like this is related to the file size. Is there some workaround or some way to get large html files converted to PDF?
This URL should work: https://www.questionpro.com/userimages/test-dashboard.html
Thanks for looking into it!
wrote on 2016-04-20:
Thanks for the update. Unfortunately, the service is unable to convert the page because it triggers an error in our system. We don't know what exactly is causing the error and so we are unable to provide any workaround, sorry.