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Sorry, we couldn't process your request.

stvogdn wrote on 2015-05-20:
We are using the API to convert HTML. We are receiving the message "Sorry, we couldn't process your request." How do I get more information about the nature of the problem?


Steve Ogden
support wrote on 2015-05-25:

If there is any way for us to reproduce the problem, we will look into it.