This is an archived forum post. The information may be outdated. Contact us if you have any
502, Access request
wrote on 2014-08-29:
I've sent an email yesterday regarding the  error. I'm requesting if you can remove the access limit because we are using the pdf generator for 200+ 300dpi manual. We're already using the premium api access. Thanks
Hoping faster response.
wrote on 2014-09-04:
I am also getting a 502 Error. Does anyone know what it means ?
wrote on 2014-09-05:
The 502 error message is caused either by a timeout (the API can't download a web page and its external resources in a timely fashion), or by an internal error in our software.
Please describe step by step how we can reproduce the error and I will look into it.