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502, Access request

phpbits wrote on 2014-08-29:

I've sent an email yesterday regarding the [502] error. I'm requesting if you can remove the access limit because we are using the pdf generator for 200+ 300dpi manual. We're already using the premium api access. Thanks

Hoping faster response.

BWDRKR2 wrote on 2014-09-04:
I am also getting a 502 Error. Does anyone know what it means ?
support wrote on 2014-09-05:
Hello BWDRKR2,

The 502 error message is caused either by a timeout (the API can't download a web page and its external resources in a timely fashion), or by an internal error in our software.

Please describe step by step how we can reproduce the error and I will look into it.