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PDF viewer always opens to page 2

philipfc wrote on 2013-10-14:
I have a 20+ page report that is being generated by pdfcrowd. The report looks great but always opens to page 2 (page 2 top edge aligned at the top) in the PDF viewer.

Is there some setting I am missing to request that pdfcrowd generate a PDF that opens to page 1?
support wrote on 2013-10-15:

Pdfcrowd does not insert any instructions into generated PDF that would tell a PDF viewer to open it to a specific page. Most likely your viewer remembers at which page the document was opened the last time. For example, in Acrobat Reader there is the "Restore last view settings when reopening documents" option: Edit -> Preferences -> Documents.