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Pdfcrowd Error: [303]

bri71ph wrote on 2013-06-18:
We encountered Pdfcrowd Error: [303]

Sample link

Online pdfcrowd conversions for the 1st month is OK with 200 tokens but on the 2nd month where our subscription is auto-renew, we now encountered this error: [303].

Thanks in advance.
support wrote on 2013-06-18:

The issue is not related to the account renewal.
Let us know your account username and we will look into it.
bri71ph wrote on 2013-06-18:
the account name is: foscon
support wrote on 2013-06-19:

The API call does not hit our server at all. It looks like it is blocked by a firewall or there is another restriction issue which prevents the client library from connecting to our server. Were there any changes to your network configuration that occurred recently?

The client library needs to send a POST request to, ports 80 (http) and/or 443 (https). I would recommend that you contact your ISP or network administrator to see if they're able to troubleshoot the problem.

If your application runs on Linux, could you send us the output of the following command?
curl -v -F username=username -F key=apikey -F src=1 > /dev/null