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Error Timed Out

kima wrote on 2013-05-15:
Hi , I am getting this error while converting to pdf. Timed out. Can't load the specified URL. List of the resources that can't be loaded:

Error: Timed out. Can't load the specified URL. List of the resources that can't be loaded: http://www.autumngold.com/ctareports/leaf_report_alesia.php?id=114114&printing=1&mvNid=pf0h38fhhw81367943828371 . Please try again.
support wrote on 2013-05-15:
Hi,

It takes more than one minute to fully load that URL which causes the API to abort the conversion. Subsequent attempts to load the page are much more faster - probably it is served from a cache.

To avoid the time out error it should help to ensure that the page is stored in the cache before you call the API.