Welcome! Log In Create A New Profile

Advanced

Getting offending command: setdash printing Pdfcrowd pdf

Posted by whytek 
Getting offending command: setdash printing Pdfcrowd pdf
July 01, 2011 09:03AM
A client is getting an error when printing the pdfs we generate using the pdfcrowd API.

The error printed is ERROR: rangecheck
OFFENDING COMMAND: setdash
STACK:

1
[0 -2147483648]

(http://www.prepressure.com/postscript/troubleshooting/errors/setdash)

Although I can print the pdfs, they can't, I believe they are using Acrobat 9 on MacOSX to print, I don't know what printer models and versions or drivers they have tried, but as we are not in a position to change those things anyway, it doesn't really matter.

This is a show stopper for us I am afraid, unless it can be resolved at PDFCROWD side, I will have to look for another solution.
Re: Getting offending command: setdash printing Pdfcrowd pdf
July 02, 2011 02:59AM
Thanks for the feedback.

We changed the dash pattern value to 65535. Please let us know if it fixes the problem.
Sorry, only registered users may post in this forum.

Click here to login