This is an archived forum post. The information may be outdated. Contact us if you have any questions.

Error Converting html to .pdf

trstill wrote on 2017-05-11:
We are receiving an error when trying to convert from html to .pdf.
Error is: Generation number not found in object header. Offset: 147905 (Hex 241c1)
Can you tell us what this error means. The html file we are having the problem with is attached.
support wrote on 2017-05-12:
Hello,

It seems that your application is not saving PDF data correctly. Please send us your API implementation code and the generated PDF to support@pdfcrowd.com and we will look into it.