A client is getting an error when printing the pdfs we generate using the pdfcrowd API. The error printed is ERROR: rangecheck OFFENDING COMMAND: setdash STACK: 1 [0 -2147483648] (http://www.prepressure.com/postscript/troubleshooting/errors/setdash) Although I can print the pdfs, they can't, I believe they are using Acrobat 9 on MacOSX to print, I don't know what printer models and versions or drivers they have tried, but as we are not in a position to change those things anyway, it doesn't really matter. This is a show stopper for us I am afraid, unless it can be resolved at PDFCROWD side, I will have to look for another solution. http://pdfcrowd.com/forums/read.php?3,444,444#msg-444 Wed, 19 Jun 2013 07:39:21 -0400 Phorum 5.2.14 http://pdfcrowd.com/forums/read.php?3,444,445#msg-445 http://pdfcrowd.com/forums/read.php?3,444,445#msg-445
We changed the dash pattern value to 65535. Please let us know if it fixes the problem.]]> support Pdfcrowd Support Forum Sat, 02 Jul 2011 02:59:01 -0400 http://pdfcrowd.com/forums/read.php?3,444,444#msg-444 http://pdfcrowd.com/forums/read.php?3,444,444#msg-444
The error printed is ERROR: rangecheck
OFFENDING COMMAND: setdash
STACK:

1
[0 -2147483648]

(http://www.prepressure.com/postscript/troubleshooting/errors/setdash)

Although I can print the pdfs, they can't, I believe they are using Acrobat 9 on MacOSX to print, I don't know what printer models and versions or drivers they have tried, but as we are not in a position to change those things anyway, it doesn't really matter.

This is a show stopper for us I am afraid, unless it can be resolved at PDFCROWD side, I will have to look for another solution.]]> whytek Pdfcrowd Support Forum Fri, 01 Jul 2011 09:03:10 -0400